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100 actions for a culture of care »

Have the difficult conversation

Meaningful confrontation is never easy, but it is important to have difficult conversations to effectively work through challenges at work. Whether the confrontation is over shared credit, differing perspectives or approaches to work, there are times when you will need to have a difficult conversation with a co-worker. To do this well, consider how you can share your perspective, with honesty, transparency and care. Be clear on your intent and the outcome you hope to achieve.